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Chazaro Cigars

Privacy Policy

Last updated: May 16, 2026

Home / Privacy Policy

1. Information We Collect

We may collect the following information when you use our website:

Full name

Email address

Phone number

Billing and shipping address

Date of birth or age confirmation

Order details

Payment confirmation details

Website usage data such as browser type, device information, IP address, and pages visited

We may also collect additional information required for order verification, delivery, fraud prevention, legal compliance, or payment gateway approval.

2. Age Verification

Cházaro products are tobacco products and are intended strictly for adults aged 21 years and above.

By using this website, you confirm that you are legally permitted to view and purchase tobacco products in your jurisdiction. We may request age confirmation or valid identification where required before processing or delivering an order.

We reserve the right to cancel, refuse, or hold any order if age verification is not completed successfully.

3. How We Use Your Information

We use your personal information for the following purposes:

To process and confirm your orders

To arrange delivery of your purchase

To verify your age and eligibility to purchase tobacco products

To communicate order updates, delivery details, and customer support responses

To process payments through our approved payment gateway

To prevent fraud, misuse, or unauthorized transactions

To comply with applicable legal, regulatory, and payment gateway requirements

To improve our website, services, and customer experience

We do not use your information to promote tobacco products to minors, non-smokers, or restricted audiences.

4. Payment Information

All online payments are processed securely through an approved third-party payment gateway.

Cházaro does not store your complete debit card, credit card, or banking details on its website. Payment information is handled by the payment gateway in accordance with its own security and privacy standards.

We may retain order and payment confirmation details for accounting, compliance, refund, dispute, and fraud prevention purposes.

5. Sharing of Information

We may share limited personal information with trusted third parties only when necessary to complete your order or comply with legal requirements. This may include:

Payment gateway providers

Delivery and logistics partners

Website hosting and technology service providers

Customer support and operational service providers

Legal, regulatory, or government authorities where required

We do not sell, rent, or trade your personal information to third parties.

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve website performance, understand visitor behavior, remember preferences, and improve the shopping experience.

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no online platform, payment system, or electronic storage method is completely secure. By using our website, you acknowledge that information shared online carries certain risks.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes mentioned in this Privacy Policy, including order processing, delivery, customer service, legal compliance, payment verification, accounting, and fraud prevention.

9. Your Rights

Subject to applicable laws, you may request access to your personal information, correction of inaccurate details, or deletion of certain information.

To make a request, you may contact us using the details provided on our website.

Please note that some information may need to be retained for legal, regulatory, payment, tax, fraud prevention, or order record purposes.

10. Tobacco Compliance

Cházaro operates as an adult-only tobacco product website. Our products are not intended for minors, non-smokers, or individuals legally restricted from purchasing tobacco products.

Tobacco products are intended strictly for adults aged 21 years and above. Tobacco use is harmful to health. Product information on this website is provided only for adult customers who are legally permitted to purchase tobacco products.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations, or payment gateway requirements.

The updated policy will be posted on this page with the latest revision date.

12. Contact Us

For any questions related to this Privacy Policy, your personal information, or your order, please contact us through the contact details provided on our website.

Cházaro

Website: www.cigarsbychazaro.com

For questions, contact [email protected]

Chazaro Cigars
9th Floor Concord Tower Dubai Media City Dubai, United Arab Emirates
[email protected]

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