Terms & Conditions

Cházaro is an adult-only tobacco product website.

By entering this website, you confirm that you are 21 years of age or older and legally permitted to view, purchase, and receive tobacco products in your jurisdiction.

If you are under 21 years of age, or if you are not legally permitted to purchase tobacco products, you must leave this website immediately.

Cházaro products are tobacco products.

Tobacco use is harmful to health. Our products are not intended for minors, non-smokers, pregnant women, or individuals who are legally restricted from purchasing or consuming tobacco products.

Product information on this website is provided strictly for adult customers who are legally permitted to purchase tobacco products.

Cházaro does not make any health, medical, lifestyle, or safety claims regarding tobacco use.

We reserve the right to request age confirmation or valid identification at any stage, including before order processing, before dispatch, or at the time of delivery.

If age verification is not completed successfully, Cházaro reserves the right to cancel, refuse, hold, or refund the order.

The recipient receiving the order may also be required to provide valid identification confirming they are 21 years of age or older.

All products displayed on the website are subject to availability.

We reserve the right to limit quantities, discontinue products, update product information, or refuse orders at our discretion.

Placing an order does not guarantee acceptance of the order. An order is confirmed only after successful payment verification, compliance checks, and order approval.

We make reasonable efforts to ensure that product descriptions, prices, images, and availability are accurate.

However, slight differences may occur in packaging, color, appearance, availability, or product presentation.

Product descriptions, tasting notes, origin details, and collection details are provided for adult customer information only and should not be treated as health advice, promotional encouragement, or consumption guidance.

All prices are displayed in AED unless stated otherwise.

Prices may change without prior notice. Delivery charges, taxes, duties, or other applicable charges may be added at checkout where applicable.

The final payable amount will be shown before payment is completed.

Payments must be completed through the approved payment methods available on our website.

All payments are processed securely through a third-party payment gateway. Cházaro does not store complete card or banking details.

Orders may be held, cancelled, or refused if payment is declined, flagged, incomplete, suspected as fraudulent, or not approved by the payment gateway.

Due to the regulated nature of tobacco products, all orders may be subject to internal review before confirmation or dispatch.

Cházaro reserves the right to refuse, cancel, or hold any order for reasons including but not limited to:

Failed age verification

Incorrect customer information

Incomplete payment

Suspected fraud

Restricted delivery location

Legal or regulatory limitations

Payment gateway compliance requirements

Stock unavailability

Orders will be delivered only to locations where tobacco product delivery is legally permitted.

Delivery timelines are estimates and may vary based on location, verification requirements, availability, courier delays, or regulatory requirements.

The customer is responsible for providing accurate delivery details. Cházaro will not be responsible for delays or failed deliveries caused by incorrect or incomplete information.

The recipient may be required to show valid identification at the time of delivery.

If the recipient is under 21 years of age, refuses to provide identification, is unavailable, or does not meet legal requirements, the order may not be delivered.

In such cases, delivery may be cancelled, rescheduled, or subject to additional charges.

Due to hygiene, safety, and regulatory reasons, tobacco products cannot be returned once delivered, opened, used, damaged, or tampered with.

Returns or replacements may only be considered if the product received is damaged, defective, or incorrect.

Customers must report any damaged, defective, or incorrect product within 24 hours of delivery, along with order details, clear images, and proof of issue.

All refund or replacement requests are subject to review and approval by Cházaro.

Returns, refunds, or replacements will not be accepted for reasons such as taste preference, aroma preference, change of mind, personal experience, or subjective expectations.

Customers are responsible for ensuring that they comply with all applicable laws related to the purchase, possession, and use of tobacco products.

Cházaro is not responsible for any misuse, unlawful purchase, unlawful resale, or unauthorized distribution of products purchased from this website.

You agree not to use this website for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not use this website to purchase tobacco products on behalf of minors or restricted individuals.

You must not copy, reproduce, misuse, or exploit any content, images, product information, branding, or intellectual property from this website without written permission from Cházaro.

All content on this website, including the Cházaro name, logo, brand assets, product images, written content, design, graphics, and website elements, belongs to Cházaro or its authorized partners.

Unauthorized use, copying, reproduction, or distribution of any content is strictly prohibited.

Cházaro will not be liable for any indirect, incidental, special, or consequential loss arising from the use of this website, purchase of products, delivery delays, payment issues, or inability to access the website.

Nothing in these Terms shall limit any liability that cannot be excluded under applicable law.

We may update, modify, suspend, or discontinue any part of the website, product listing, policy, pricing, or service at any time without prior notice.

Cházaro may update these Terms & Conditions from time to time to reflect changes in business operations, legal requirements, payment gateway requirements, or website functionality.

The updated Terms will be posted on this page. Continued use of the website means you accept the updated Terms.

These Terms & Conditions shall be governed by the applicable laws of the United Arab Emirates.

Any disputes shall be subject to the jurisdiction of the competent courts in the UAE.

For any questions regarding these Terms & Conditions, orders, payments, or website usage, please contact us through the details provided on our website.

Cházaro

Website: www.cigarsbychazaro.com